Privacy Policy

This is a template privacy policy. Please review and adapt it with your own legal counsel before relying on it.

1. Information We Collect

When you use Sellgent – AI-Powered WooCommerce Automation, we collect account information you provide (name, email), the WooCommerce store credentials you connect (API keys, store URL), and content you generate or upload while using the service (product data, chatbot conversations, knowledge base documents).

2. How We Use Your Information

We use this information to operate your account, sync and generate content for your connected WooCommerce store, power the AI chatbot, process billing, and provide customer support.

3. Third-Party Services

To provide our features, we share the minimum necessary data with: your chosen AI provider (OpenAI, Google Gemini, OpenRouter, or others) to generate content and chatbot responses; Stripe, to process subscription payments; and your own WooCommerce store, to read and publish product/category data using the API keys you provide.

4. Data Storage and Security

Store API credentials are encrypted at rest. We take reasonable technical measures to protect your data, but no method of transmission or storage is 100% secure.

5. Your Rights

You may request a copy of your data, request corrections, or request deletion of your account and associated data at any time by contacting us.

6. Cookies

We use session cookies necessary for authentication and to keep you signed in. We do not use third-party advertising cookies.

7. Changes to This Policy

We may update this policy from time to time. Continued use of the service after changes constitutes acceptance of the updated policy.

8. Contact

Questions about this policy can be sent via our contact page.